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The Improvement of Business VoIP
VoIP usage in general, and especially <a href = “http://www.interoute.com/enterprise/voice”>Business VoIP</a>, has increased significantly in recent years. VoIP stands for Voice over Internet Protocol and is the technology used for voice communication over a broadband internet connection.
When VoIP first came onto the market its usage consisted of people talking through their computers to one another. The quality was poor and was widely thought of as not being appropriate for business use. Not only that, the service was also inadequate with no extras on top of simply making and receiving calls. All this meant that businesses rarely chose VoIP and it was mostly used by home users looking for a cheap way to speak to family and friends.
The Influence of Business VoIP
Business VoIP remained a key player at the most recent preeminent networking event for innovative communications companies. Held twice a year, COMPTEL PLUS is an event that provides attendees with the opportunity to learn about new products, services and industry trends, meet potential customers, and do business. Therefore it is no surprise that VoIP phone solutions would be center stage
Verizon Global Wholesale Division announced plans for three new VoIP and Internet packages designed for retail service providers to offer to small and midsize businesses.The Senior Vice President of Marketing for Verizon Global Wholesale said, “By creating new VoIP and Internet packages that include both services and hardware, we’re giving our wholesale customers new ways to support their small- and medium-sized business customers in a time when every nickel and every efficiency counts toward success. Our goal is to arm tools to our wholesale customers with tools that will help them to help small and medium-sized businesses succeed.”
Business VoIP Auto-attendant
With the support of a business VoIP phone system incorporated with auto-attendant it is possible to maintain an excellent communication system in your business organization and enhance your business image.
Handle Your Business Calls in a Professional Manner
The auto-attendant integrated in the business VoIP phone system manages all business calls in a professional manner. Therefore it is not required to maintain additional staff for attending calls; this means that you can reduce your business expenses considerably. The system receives all the calls with professional sounding greeting messages. It can be customized to play greeting messages based on the time and day such as office hours, after office hours, weekends and holidays.
Business VoIP Voicemail
By utilizing business VoIP voicemail service through hosted PBX phone system, business owners can communicate with their clients and workforce from any geographic location using an Internet connection. It is considered a perfect and cost-effective communication solution for small business organizations.
Integrated with Advanced Voicemail Features
Business VoIP voicemail facility can be enabled in your existing as well as new local or toll free number. The voicemail auto attendant included in the system welcomes all the callers with professional sounding salutations. It provides the callers with a list of options such as dial by name, dial by extension, group dialing and more. Depending on the choice made by the caller, the voicemail auto attendant routes the calls to the appropriate employees or departments.
IDC believes that VoIP has entered into the mainstream in the business environment. “Both minutes and revenues will continue to increase significantly over the short to medium term but the transition from TDM to IP will not halt voice commoditization,” said Angela Salmeron, research manager for IDC’s European Telecommunications service. “The long-term future of corporate VoIP is as a core element in a bundle of communications services.”
Business VoIP Hosted Pbx Systems
The VoIP hosted PBX system for a business is based on innovative IP technology. Such a convenient system gives corporate owners the much desired flexibility to manage their business from anywhere in the world, at any time. The business VoIP hosted PBX systems provide a streamlined communication solution that allows entrepreneurs to concentrate more on their core business.
The voice over Internet protocol private branch exchange facilitates communication through the Internet and thus local and international calls can be made at low rates. With a virtual IP system users can send data, messages, and images, as well as receive calls simultaneously using a single network line.
A VoIP hosted PBX system contains the most advanced features which had till now remained the prerogative of expensive phone systems employed in multinational companies. The sophisticated features incorporated in this device include: caller ID, auto attendant, call screening, music on hold, find me follow me call forwarding, call transfer, voicemail, fax mail, call waiting and so on. All these are available at a fraction of the cost of a premise based phone system.