It’s easy to setup a virtual phone number in many different countries around the world. Dozens of service providers are now offering this feature. A virtual number, frequently called “DID number”, is not associated with a specific subscriber line. The DID can be delivered to your remote destination – most often by some form of VoIP like SIP, IAX2 or H323 – even though it originates in another country.

Typically, DIDs are landline numbers, although toll-free (freephone), cellular and premium numbers can also be virtual numbers delivered to your through VoIP.

Suppose you run a shipping line in Boston and your company maintains a large overseas base in Glasgow. Instead of having your European colleagues dial a US number each time they need to reach your headquarters, your company can setup a UK DID number (virtual number) that would ring in Boston.

UK +44 141 XXXXXXX dialed               US location rings

When the UK number +441411234567 is dialed, the IP-enabled phone in the US rings, and the call is local to the calling party.

Continuing with our example, there are a number of devices that can be placed on the receiving end (Boston) to answer the call.

Some of the hardware phones (called ATAs, analogue telephone adaptors) are: Linksys (Sipura), Grandstream, Snom, Cisco Systems, Avaya, Dlink and others. These devices plug in to broadband connection and receive phone calls to DID numbers through the Internet. Most of these ATAs are SIP-based, although H323 and even IAX2 devices exist.

You will need your own IP infrastructure to register the phones to, or use some of the free SIP providers that will give you a SIP account and SIP address (URI) to receive IP calls to. Some of those providers are: Gizmo, Voipcheap, Sipgate, Callcentric, Broadvoice, FWD. You can also use their softphones (simple software for your PC or notebook) to answer calls on a computer.

DID numbers can also be forwarded to other VoIP networks. For example, DIDlogic.com provides Skype forwarding for your DID number. If you have Skype installed on your computer, you can add an incoming number (Skype also offers the same feature, called Skype-in, however, the service is not available in many countries).

China DID +86XXXXXXX dialed                      Your Skype software rings

Since Skype is free to use, you can also receive free calls from numbers in many countries anywhere you have Internet access – to your Skype account. DIDlogic, for example, offers DID numbers in Australia, Bulgaria, China, Iran, Israel, Latvia, Lithuania, Pakistan, Poland, Russia, South Africa, Thailand, UK and the United States.

Calls to your DID number can also be forwarded to your Google Talk, MSN, Yahoo! Messenger for free.

Israel  DID +972XXXXXXX dialed                   Your favorite software rings

If you travel a lot, forwarding DID numbers to your VoIP software can save a lot of money. If you purchase a DID number in Australia, for example, you can receive calls from home on your Australian number anywhere you have broadband connection available (public WiFi, hotel WiFi or any other kind of hotel or visitor Internet access). As a matter of fact, you do not even need a fast Internet connection. You can run your VoIP software on a mere 80 kbit/s line and still have a high-quality conversation. That is just slightly above a good modem dialup access. It just needs to be stable. So, if you’re in, for instance, Thailand and there’s decent Internet access, you can just fire up your Google Talk or Skype and receive phone calls on your DID number at no extra cost to you.

Sometimes, however, you do not have access to your computer, or the Internet access is not working or unusable. In this case, you will need PSTN forwarding. This option can also provide significant savings if setup properly.

What is PSTN? It is an acronym for Public Switched Telephone Network. The term used to refer to analogue lines and traditional telephone systems, but in the virtual numbers context, PSTN actually means “just a normal telephone number, real phone number, another actual phone number”.

So in case of virtual numbers, divert and follow-me service, “PSTN” is just “some other line with an actual phone number”.

For example, your virtual number in China that follows you around is a DID.

You can forward it to Skype, SIP device or software, Google Talk or any other service that uses VoIP. You are forwarding your DID to an IP destination.

However, if no Internet is available, you can forward your DID to another phone number anywhere in the world – to your cellphone, for example. Or your landline number in another country. That over number is a PSTN destination.

Forwarding your virtual number in Moscow, Russia, for example, to a cellphone in the United States is PSTN forwarding:

Russian DID number +7 495XXXXXXX dialed          US real cell +12135551212  rings

Forwarding to PSTN is typically not free. Some companies may charge very high per-minute rates for this service. Others will charge a certain minimum monthly fee to give you a package of minutes to various destinations in the world. Calls to European mobiles can be especially expensive since all incoming calls are free to the mobile subscribers in Europe, and the calling party pays.

Not all DID providers will let you forward your virtual number to PSTN. Those that will may charge you a lot per minute!

-          $0.60/min to Swiss mobiles

-          $0.35/min to Spanish mobiles

-          $0.15/min to Russian mobiles

-          $0.05 to landline (fixed) numbers in the US, UK and EU

Today, the rates above are very expensive. You should not pay that in 2009. This is because many virtual number providers add to the price when they buy the minutes from long-distance operators, and sell it to you at a premium. Some DID providers, however, simply give the user the same wholesale pricing as operators. This what the destinations above SHOULD ACTUALLY COST –

-          $0.15/min to Swiss mobiles

-          $0.09/min to Spanish mobiles

-          $0.03/min to Russian mobiles

-          $0.01 to landline (fixed) numbers in the US, UK and EU

DIDlogic.com provides very cheap and carrier-quality PSTN forwarding for your DID numbers.

A Superior Communication Alternative

Hosted PBX VoIP phone system is a superior communication alternative for small and medium sized business organizations. This phone system is provided with extremely stylish business-level call handling options including auto attendant, call waiting, find me follow me call forwarding, automatic call distribution, voicemail, fax mail, voice to email, call conferencing, music on hold, caller identity, custom-menus and many more.

Auto Attendant Functions As Live Receptionist

Inbound calls are received by the automated attendant with recorded welcome messages. It provides a menu of choices such as dial by name, dial by extension, zero out to live operator and more for the callers. Based on the option chosen by the caller, the calls are transferred to the precise extensions. Auto attendant can skillfully handle numerous calls arriving at the same time and performs on-the-spot call routing without sending busy tones to the callers.

Efficient Handling of Calls

With the support of find me follow me call forwarding option, calls to your main telephone numbers can be redirected to alternate phone numbers including cell phone numbers. So, it is not necessary to remain continuously in your business office for communicating with your clients.

When the calls remains unanswered even after a certain number of rings or all the connections are busy at the same time, the calls are routed to the voicemail system, enabling the callers to leave voice messages. The system thereby ensures that all incoming calls are properly attended.

The sophisticated calling options of hosted PBX VoIP phone system can be utilized without installing PBX hardware in your office. The equipments are maintained at the site of the service provider and the functions are offered using broadband Internet or telephone connections at cost-effective monthly service charges.

As a matter of fact, by using call termination services, potentials users or business houses can lower their telephone bills by up to 40 to 60 percent, as it detours other related surcharges. Moreover, VoIP related services are backed with the intelligent application of packet switching technique that facilitates the entire process of call termination. The internet is the front runner in the termination of calls, as it digitalises the analog voice signals into compressed IP packets. The IP packets allow potential users to transmit data, images and video over a single IP network. These compressed packets are transmitted over the IP network that results in improvement in the usage of bandwidth and increases the overall productivity of the users.

The IP telephony services help to increase the productivity of a business house by unifying the communication structure between different branches of the company. With the help of call termination services, VoIP providers can interconnect the different corporate offices at no additional costs. However, these services help the business houses to unify the operations of two or more branches by helping the people to work in tandem with each other.

With essential factors of cost efficiency, reliability and security, the VoIP call termination services have led to the proliferation of wireless networks in the businesses of varying sizes. To avail the benefits of VoIP call termination services, users require a complete suite of IP hardware equipment, software and IP services.

There are many providers who offers call termination services. These providers can belong to any one category i.e.Tier-1, Tier2 or Tier3. The Tier1 operators are those who have physical presence in the same country where they are offering the VoIP services. As a matter of fact, they have the right to terminate and originate call using the IP services. The providers that lease some portion of network from the Tier 1 for initiating the call termination services are well known as Tier 2 operators. While, Tier 3 service providers or operators are those who can lease some portion of network from both Tier1 and Tier2 service providers and operators. Besides this, service providers must support fully trained technical team that resolves the call termination queries round the clock via email or chat.

To conclude, it can be said that with the VoIP termination services, business houses can manage the business operations in simple as well as systematic manner.

No matter where you are sitting just dial a conference call to call you friends. Polycom conference phones enable you to establish effective communication. With the help of Polycom conference phones, if you are planning a movie or a social meet with your friends then you can call each of your friend to decide the venue instead of calling them separately.

Polycom VOIP phones are another communication tool. VOIP means voice over internet protocol. In technical words we can say, VOIP phones converts your voice into digital signals that travels over internet. Two essential things which you require to use this technique are high speed internet connection and a VOIP phone. Even cell phones do not so broadly cover every distant and rural area as the internet.

Some of the majestic features of Polycom conference phones are:

Caller ID with Caller ID on call waiting

Any key dialing

Hold and mute

Integrated headset amplifier, hanger, controls

20 number programmable speed dial

Polycom VOIP phones allow you to connect to the internet moreover in the areas like airports, parks, cafes etc. VOIP phones are cheaper then the traditional phones which we use in our offices and homes therefore the demand of these phones has increased. Many companies have started replacing their traditional phones with VOIP phones as once installation they are very easy to use and needs low maintenance.

There are many companies which are offering conferencing equipments and all these are in great competition with each other. Some of the companies even provide 24 hour customer care service to help customers in their conferencing equipment’s trouble.

These conferencing products are a need of a business therefore if you are planning for opening new office then your office should be equipped with all the necessary conferencing products and accessories like video conferencing systems, conferencing phones, telepresence etc.

Easy to Install and Configure

While a standard phone system is cumbersome and expensive, an IP PBX or VoIP phone system comes with easy installation and cost-saving features. Its web interface allows you to easily install and fine tune your phone system, as per your business requirements. A VoIP phone system brings greater flexibility for your small offices. With the support of this phone system’s computer network, you can add or remove any number of phone lines to your phone system.

Cost Reduction Features

An internet connection and your existing phone line is sufficient for you to get started with this service in your small office. There is no need of maintaining expensive PBX hardware in your premises. The broadband internet service integrated in the IP PBX phone system allows you to make long distance calls at highly reduced rates. You can also save on the costs of installing and maintaining separate wiring for additional extensions.

Make Your Service More Reliable

Your callers will be impressed, if their calls are attended promptly and efficiently. For this, the IP PBX phone system is configured with a number of customer care features which include:

• Auto attendant
• Voicemail
• Fax mail
• Find me follow me call forwarding
• Call conferencing
• Music on hold
• Custom greeting
• Speed dial

To meet the specific needs of small business enterprises, IP PBX or VoIP phone system is now available at economical rates. There are many service providers who charge only affordable monthly fees for the services they provide.

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Regardless of the geographical area, VoIP flexibility allows the users to access their service providers from anywhere- even from remote areas. As a matter of fact, the users can carry their IP phones along with them, wherever they go. These solutions are flexible; they provide access to local as well as roaming calls at comparatively lower rates. This is made possible because Internet telephony functions on the principle of packet switching. In this, the analog voice is converted into digital format before being transferred over the Internet. Therefore, in the areas such as airports, parks and cafes one can enjoy cost-effective communication with ease; these areas can be easily converted to wireless hot spots for the purpose.

The VoIP services come with attractive packages that facilitate both communication as well as entertainment. They are perfect for making tasks more convenient and efficient. Unlike PSTN services, the users are able to enjoy the entire range of services for an affordable rate. Therefore, it can be said that voice over IP puts all the services together in a flexible package, wherein telephone, digital television, high-end Internet access and many more are made available to the users. The users are able to save on their money while opting for state-of-the-art services.

The cost saving and voice quality are two basic objectives of the VoIP technology. As a matter of fact, the cost efficiency features have helped the business houses and long distance callers to enjoy calling at substantially low rates. This is mainly due to the fact that in the call termination, the broadband Internet connection is used that means – heavy taxes and charges that would usually be incurred with regular telephone companies can be avoided. Apart from that, the voice over IP also ensures excellent voice quality without any flaws. With these basic functions, there is a definite improvement in the productivity of the organizations for sure.

The users also enjoy the value added benefits that have increased with the popularity of the technology. The VoIP flexibility also ensures that the users avail some of the common value added benefits including caller ID, call waiting, 3-way calling, speed dialing, call forwarding, and free voice mail.

To conclude, it can be said that with the rise in the demand for the latest IP solutions, communication has become more flexible. Moreover, the Internet telephony services are making their way into the advanced telecom sector with new and more innovative tools.